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If you are wishing to cancel your order, please contact us within 2 hours of placing it to cancel it. Does not apply to Subscription Boxes, Deals, Grab Bags or Sale Items which are all FINAL SALES.  Â
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You can always upgrade your shipping at checkout. Free shipping is not guaranteed delivery times.  Expedited shipping is guaranteed.   Once your Expedited order is mailed, you can track it through your account or confirmation email.Â
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All personalized items are final sales.
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100% GUARANTEE
Our product comes with a 100% guarantee against any factory defects. Our team ensures that each item is made exactly as ordered and pictured. If you believe your issue falls under this guarantee, please email us at contact@sierrametaldesign.com.
We kindly ask that you provide:
-Clear pictures of your item from every angle
-Your name, order number, and the email used to place the order.
45Â DAY WARRANTY
All items come with a 45-day warranty.
If any issues arise with your order, please inform us immediately.