FAQs

How quickly can you ship my order?

We get all orders in the mail in 1 business day, unless there is personalization / order info missing from your order, in which case we will contact you via the email attached to your order.

How quickly can I get my order?

We offer 3 different options for Shipping.  Free, Standard and Expedited (US).  Free takes 4-8 business days, Standard takes 3-4 bus days and Expedited takes 1-2 business days.  Expedited shipping is the only shipping that is guaranteed delivery or shipping is free.

For International Orders, we offer Economy, Standard and Expedited.  Economy takes 2-4 weeks, Standard takes 8-15 Business Days and Expedited takes 3-5 Business Days.

Can I add some custom lettering/symbols to my item?

In most case we can, but please contact us via the "Custom" tab at the top of the page in order to make sure.

Can I call you to place an order?

We only take orders via online as most of our items are personalized and we want to have a transaction history of what is to be on your item.  If you need to get ahold of us, please email us at contact@sierrametaldesign.com.  We respond to all emails within 12 hours, though it is usually much sooner.

 

Do your tie clips work on skinny ties?
Our tie clips are 1 7/8” long so as long as your tie is smaller than that, it should work.

Can you actually play with these guitar picks?
Yes, you can. They are thicker than a normal guitar pick, more like an electric guitar pick, but you can play with them.

Can you actually fish with these lures?
Yes, you can. A lot of customers choose not to as they don’t want to lose them while fishing, but you can definitely fish with them.

Do you offer wholesale?

Yes, we do.  Please email us at contact@sierrametaldesign.com for details.